The reply is to be provided using the Reply Form on the Commission’s website. See Preliminary Issues Information Sheet referral to Assessment means that a complaint has been placed in the queue for assessment by a Human Rights Officer reply means the Complainant’s reply to any preliminary issues, and the Complainant’s reply to the Respondent’s response to the allegations in the complaint. This includes contact regarding Complaint Forms that have not yet been accepted by the Commission mediation is a confidential and voluntary process the objective of which is to settle all or part of a complaint mediator means any individual assigned by the Commission to conduct a mediation on behalf of the Commission party means either the Complainant or the Respondent and “parties” means all the Complainants and the Respondent to a complaint preliminary issues means issues under sections 40 or 41 of the Act that may prevent the Commission from dealing with a complaint or that allow the Commission not to deal with a complaint. Human Rights Officer means the individual assigned by the Commission to deal with a complaint or inquiry inquiry means the initial contact made by a member of the public with the Commission regarding specific circumstances or facts. For example, it could be a given name, legal name, deadname, or nickname. former name is a name by which a person was formerly known and which they no longer use. form means “Complaint Form”, “Response Form”, “Reply Form” and any other document the Commission prescribes for use in the complaint process. There may be other circumstances that qualify as exceptional. Medical or family emergencies, accidents, serious illness, or environmental emergencies, such as fire or flood are examples of exceptional circumstances. That is, the circumstances are reasonably unforeseen and unavoidable. The circumstances are generally outside of the control of the party. exceptional circumstances means something unexpected happens and it prevents a party from meeting a Commission deadline or other request. 3.1 The words and terms used in these Rules have the same meaning as they do in the Act.ģ.2 For greater clarity, in these Rules the words below are defined as follows: Act means the Canadian Human Rights Act alternative dispute resolution means mediation and conciliation as practiced by the Commission assessment means the Commission’s examination of discrimination complaints during its complaint process including complaint analysis under sections 40 and 41 of the Act investigations conducted under section 43 of the Act, and/or for referrals to the Canadian Human Rights Tribunal made under section 49 of the Act Commission means the Canadian Human Rights Commission and its staff Commissioner means a member of the Commission appointed under Part II of the Act complaint means a complaint filed under Part III of the Act Complainant means the individual or group of individuals who file a Complaint Complaint Form is a form containing the details of one or more allegations of discrimination or harassment complaint process means the process used by the Commission, at its discretion, to deal with inquiries and complaints, including mediation, conciliation, complaint assessment, and the Commission’s decision-making process conciliation means the process used to try to bring about a settlement of a complaint, led by a conciliator referred to in section 47 of the Act conciliator means the person appointed pursuant to section 47 of the Act to lead the process to try to bring about a settlement of a complaint deadname is a term used by some two-spirit, transgender, or gender diverse individuals to refer to their former name (sometimes the same as their given name at birth) which they no longer use.
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